Reviewed · AUCKLAND VOLCANO TOURS
Guided North Head Fort Segway Tour in Devonport Auckland
North Head is one of Auckland’s best places to pair big harbor views with a close look at New Zealand’s military past. On this tour, you ride a Segway from Devonport to Maungauika, the volcanic cone better known as North Head, then get off to explore old fortifications, bunkers, and tunnels.
I like two things right away: the small group, limited to six, and the patient instruction before you set off. Pauline, the owner and guide, has more than 15 years of Segway experience and has helped first-time riders, including a nervous 73-year-old, find their balance. The main consideration is that the North Head portion leans more toward military history than village sightseeing, and some walking and stair climbing are involved.
In This Review
- Key points
- Starting beside Devonport Ferry Terminal
- Learning to ride before heading uphill
- Riding through Devonport’s seaside streets
- Reaching Maungauika and its old defenses
- The views are the tour’s big reward
- Returning through parks and along the beaches
- Pauline’s patient guiding style
- What the $108.60 price buys you
- Who should choose this North Head ride
- Practical details before you book
- Should you book the Guided North Head Fort Segway Tour?
- FAQ
- Where does the Guided North Head Fort Segway Tour start?
- How long does the tour last?
- Does the tour visit North Head Historic Reserve?
- Is transportation to the meeting point included?
- How many people can join the tour?
- What is the minimum age?
- Is a helmet provided?
- What happens if extreme weather makes the tour unsafe?
Key points
- A 10-minute ferry ride from central Auckland: The office sits just steps from Devonport Ferry Terminal.
- North Head’s tunnels and gun emplacements: You leave the Segway briefly to inspect the old defense site.
- A maximum of six people: Small numbers allow the guide to adjust the pace and give reminders when needed.
- A patient first lesson: You practice on the pier before riding into Devonport.
- Spectacular views: North Head looks across Auckland city and the Hauraki Gulf.
- A full two-and-a-half-hour outing: The ride combines history, waterfront scenery, parks, and beaches.
Starting beside Devonport Ferry Terminal

Magic Broomstick Segway Tours operates from 1 Queens Parade, directly by the Devonport ferry terminal. That location is a major advantage if you are coming from central Auckland or arriving by cruise ship. The ferry ride from downtown takes about 10 minutes, and the office is only a short step from the Devonport landing.
The supplied location information calls this a Waiheke Island experience, but the meeting point, route, and tour description clearly place it in Devonport on Auckland’s North Shore, not Waiheke Island. Check your booking confirmation for the exact departure time, especially if you are coordinating with a ferry or cruise schedule.
The tour runs at different times depending on the season. At roughly 2 hours and 30 minutes, it is long enough to feel like a proper outing, but short enough to fit into a day of Auckland sightseeing.
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Learning to ride before heading uphill

If you have never used a Segway, the first few minutes matter. You begin at the office area and practice on the pier, where the guide can explain how to start, stop, turn, and control your speed. The early lesson is not treated as a rushed formality. Pauline’s style, based on the available tour details and direct feedback, is patient and hands-on.
That makes this a good option for cautious first-timers. Several people who had never ridden a Segway before managed the tour after the practice session. The guide also gives gentle reminders during the ride, which is useful when a group includes different confidence levels.
You need to stay within the stated weight range of 35 to 120 kilograms, or about 75 to 265 pounds. The minimum age for the Historic North Head Tour is 13. Children must be accompanied by an adult, and a helmet is supplied.
The Segway does not require the same physical effort as walking the entire route, but it still demands balance and attention. The company does not recommend this tour for pregnant people or anyone unable to climb stairs without help.
Riding through Devonport’s seaside streets

Once the group is comfortable, the ride heads through Devonport. The village has an appealing seaside character, with views opening toward the water as you move between the ferry area, parks, beaches, and North Head.
The Segway lets you cover more ground than you would on foot without turning the tour into a bus ride. You remain outside, close to the streets and shoreline, and the guide can stop to point out places connected with local history and culture.
Here is one fair warning: the tour gives substantial time to the military story of North Head. If your main goal is to see Devonport’s residential streets and village sights, you may want to tell the guide at the start. Pauline has indicated that she can include more village riding when the group asks for it, so speaking up can shape the balance of the outing.
That flexibility is one of the useful benefits of a six-person maximum. A large group tends to follow a fixed script. With fewer riders, the guide can respond to the group’s interests and comfort level.
Reaching Maungauika and its old defenses

The central stop is North Head Historic Reserve, also known by its Māori name, Maungauika. The site occupies a volcanic cone above the harbor, giving it a strong viewpoint over Auckland city and the Hauraki Gulf.
Your guide leads the group toward the summit and explains why North Head became a defense site. The fort was built in the 1880s, and its remains include military fortifications, bunkers, tunnels, and other structures. You dismount so you can walk through or around parts of the site rather than simply rolling past it.
This is where the tour becomes more than a scenic ride. The old military works are easier to understand when a guide explains what you are looking at and adds local anecdotes. You get a sense of how the volcanic summit was adapted for defense and why its position above the harbor mattered.
The stop lasts about 30 minutes according to the stated schedule. That is enough time for a focused visit, though not an exhaustive exploration of every corner of the reserve. You should expect a guided introduction rather than a long museum-style examination.
There is a small amount of walking, and stairs are part of the North Head visit. Wear shoes that feel secure and dress for movement. The tour operates in all weather conditions, so bring clothing suitable for Auckland’s conditions on the day. If extreme weather makes Segway riding unsafe, the operator offers another date or a refund minus an administration fee.
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The views are the tour’s big reward

The North Head summit gives you the clearest visual payoff. From here, you can look back toward Auckland city and across the Hauraki Gulf. The guide’s commentary adds context, but the setting does much of the work.
I particularly like the way the experience links the view to the history of the site. You are not simply taken to a lookout, snapped into a quick photo stop, and sent away. You arrive at a former defense position whose location explains the broad sweep of water and city below.
Weather will affect the experience. On a clear day, the views should be the star of the afternoon. On a gray day, the tunnels and fortifications may carry more of the visit, while the exposed summit can feel less inviting. Since the tour runs in all weather, layers and a waterproof outer layer are sensible choices.
Returning through parks and along the beaches

After North Head, the route returns toward Devonport through parks and past beaches. This gives the tour a welcome change of pace after the military stop.
The return ride also helps explain why a Segway is useful here. You can see several parts of Devonport in a single outing, with less effort than walking the whole route. You still get a sense of the waterfront and open spaces, but you do not spend the entire afternoon on foot.
The village segment could be longer for some people. One participant specifically preferred more time among Devonport’s neighborhoods and sights rather than so much military history. That is a reasonable criticism, especially if you have already visited North Head or are more interested in local street life than forts.
Still, the route has a good basic shape: practice, village ride, historic reserve, then a scenic return. The experience finishes back at the original meeting point, which keeps the ferry connection simple.
Pauline’s patient guiding style

Pauline is the guide name most closely associated with this experience, and her role is a major part of its appeal. She is described as both the owner and an experienced instructor, with more than 15 years of Segway work.
The useful detail is not simply her experience. It is the way she handles different riders. A family group with older adults received clear instructions and steady reminders. Another group arrived late and was accommodated with patience. A mother in her seventies began nervous and finished enjoying the ride.
That makes this a tour for people who want help without being made to feel clumsy. Segways can look effortless when someone else is riding one, but the first few minutes can feel strange. A guide who watches the group closely is worth paying for.
The live commentary covers local history and culture, rather than leaving you to follow a guide silently. You can also ask questions as you go. The small group format means the guide can keep an eye on riders and adjust the pace more easily than on a large organized excursion.
What the $108.60 price buys you

At $108.60 per person, this is not the cheapest way to see Devonport. The price makes more sense when you consider what is included: a local guide, live commentary, helmet use, GST, instruction, and roughly two and a half hours of guided riding.
You are paying for access to a guided activity, not just equipment rental. The instruction is important for first-time riders, and the guide’s local knowledge gives the North Head stop more meaning. You also cover a broad area without committing to a long, tiring walk.
The value is strongest if you are visiting Auckland for a short time, arriving by cruise ship, or want an active outing that combines scenery and history. It is less convincing if you are comfortable exploring Devonport independently and mainly want a quick look at the village.
The fact that the tour is commonly booked about 45 days ahead suggests that advance planning is wise, especially for a preferred seasonal departure time. The maximum booking size is six, so spaces can disappear faster than they would on a large coach tour.
Who should choose this North Head ride

I would recommend this tour to:
- First-time Segway riders who want careful instruction
- Couples, families, or friends who prefer a small group
- Cruise passengers looking for an outing close to the ferry
- Adults who want to cover more ground than walking allows
- People interested in Auckland’s harbor views and military past
- Riders aged 13 and above who meet the weight requirements
It is also a good fit for older adults who are comfortable standing, balancing, and managing stairs. The experience has already been adapted successfully for a group with riders over 65, but that does not remove the need for reasonable agility.
I would think twice if you are pregnant, cannot climb stairs unaided, dislike outdoor activities in uncertain weather, or want a tour focused almost entirely on Devonport’s neighborhoods. The operator allows service animals, but the physical demands and Segway format still deserve careful consideration.
Practical details before you book
Book at least 24 hours before the start time if you want the option of a full refund. Cancellations made less than 24 hours before departure are not refunded, and changes inside that window are not accepted.
The tour includes a helmet, but you should dress for the forecast because it operates in all weather. Comfortable shoes are important for the North Head walking section. You should also arrive ready to spend part of the visit outdoors and part of it on stairs or uneven historic-site surfaces.
The ferry terminal meeting point is convenient, but transportation to the start location is not included. You are responsible for getting to Devonport. The activity returns to the same meeting point, so you can plan your onward ferry or Auckland sightseeing from there.
Confirmation is provided at booking. The tour has a maximum of six participants, and children need an accompanying adult.
Should you book the Guided North Head Fort Segway Tour?
Book it if you want a friendly, active way to connect Devonport’s waterfront with North Head’s old fort. The strongest reasons are the small group, the careful practice session, Pauline’s patient guidance, and the views across Auckland and the Hauraki Gulf.
Skip it if you want a purely historical walking tour, a long neighborhood tour, or an effortless sightseeing ride. North Head includes stairs and walking, and the military material takes up a large share of the outing.
For most visitors with two and a half hours to spare, the tour offers a clever mix of local scenery, history, and fun. Tell the guide if village streets matter as much to you as the fort, dress for Auckland weather, and book early if your schedule is fixed.
FAQ
Where does the Guided North Head Fort Segway Tour start?
It starts at Magic Broomstick Segway Tours, Devonport Ferry Terminal, 1 Queens Parade, Devonport, Auckland 0624, New Zealand.
How long does the tour last?
The experience lasts approximately 2 hours and 30 minutes.
Does the tour visit North Head Historic Reserve?
Yes. The guide leads you to the summit of North Head, also called Maungauika, and shows you the remains of the historic fort, including fortifications, bunkers, and tunnels.
Is transportation to the meeting point included?
No. Transportation to and from the Segway start location is not included.
How many people can join the tour?
The tour has a maximum of six participants.
What is the minimum age?
The minimum age for the Historic North Head Tour is 13 years. Children must be accompanied by an adult.
Is a helmet provided?
Yes. Helmet use is included in the tour price.
What happens if extreme weather makes the tour unsafe?
If extreme weather prevents safe Segway riding, you can choose an alternative date or receive a refund minus an administration fee.
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